Symptom:
The SharePoint configuration wizard fails with the following message after the installation of any CU / Language pack / security patch etc
Failed to upgrade SharePoint Products. This is a critical task. You have to fix the failures before you can continue. Follow this link for more information about how to troubleshoot upgrade failures: http://go.microsoft.com/fwlink/?LinkId=259653 An exception of type Microsoft.SharePoint.PostSetupConfiguration.PostSetupConfigurationTaskException was thrown. Additional exception information: Feature upgrade action 'CustomUpgradeAction.AddSwitchField' threw an exception upgrading Feature 'CustomTiles' (Id: 15/'68642d38-a556-4384-888c-082844fbf224') in WebApplication 'SharePoint - 80: List |0 Feature upgrade incomplete for Feature 'CustomTiles' (Id: 15/'68642d38-a556-4384-888c-082844fbf224') in WebApplication 'SharePoint - 80. Exception: List |0 Upgrade completed with errors. Review the upgrade log file located in C:Program FilesCommon FilesMicrosoft SharedWeb Server Extensions16LOGSUpgrade-20180220-162221-353-19435b7e3e40479183e3ca8d9f3155fa.log. The number of errors and warnings is listed To diagnose the problem, review the application event log and the configuration log file located at:C:Program FilesCommon FilesMicrosoft SharedWeb Server Extensions16LOGSPSCDiagnostics_2_20_2018_16_22_10_998_970437191.log
Its been noticed that the issue occurs only when we try to upgrade the farm with any patch and have the web application created with farm build level 16.0.4456.1000
Resolution:
The corrective action to perform is to Enable the custom tiles feature to force the creation of the Custom tiles list to move past this road block in running PSConfig.
Enable-spfeature -URL http://webappurl -identity "68642d38-a556-4384-888c-082844fbf224"
POST BY : Shiva Prasad [MSFT]