Final Update: Friday, 28 August 2015 23:35 UTC
The incident has been mitigated and customers should no longer experience any performance issues in South Central US.
We understand that customers rely on VS Online as a critical service and apologize for any impact this incident has caused.
Sincerely,
VS Online Service Delivery Team
Initial Update: Friday, 28 August 2015 22:05 UTC
We are actively investigating performance issues that a subset of our users may be experiencing in South Central US. Our DevOps team is actively engaged and investigating further on priority.
We are working to resolve this issue at the earliest and apologize for any inconvenience.
Sincerely,
VS Online Service Delivery Team