Final Update: Tuesday, 8 September 2015 11:57 UTC
We’ve confirmed that all systems are back to normal with no customer impact as of 8 September 2015 11:30 UTC. We identified, slowness caused due a combination of high user load and a known performance issue in our service. We have applied necessary steps to mitigate customer impact.
We understand that customers rely on VS Online as a critical service and apologize for any impact this incident caused.
Sincerely,
VS Online Service Delivery Team
Initial Update: Tuesday, 8 September 2015 09:50 UTC
We are actively investigating performance issues with Visual Studio Online in West Europe region. Some customers may experience slowness Or intermittent timeouts in accessing VSO.
We are working to resolve this issue and apologize for any inconvenience.
Sincerely,
VS Online Service Delivery Team