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Experiencing Data Latency for Many Data Types - 7/3 - Mitigating

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Update: Friday, 7/3/2015 14:49 UTC

Root cause has been isolated to complications during upgrade activities which were impacting data latency for multiple data streams. Application Insights data storage service is now working as expected and customers will be able to see all their current data starting 7/3 14:30 UTC. Some customers may experience data gap between 07/02 22:30 UTC and 7/3 14:30 UTC and we estimate 72 hours before all missing data is reprocessed and is available in the portal.

Work Around: Utilize current data.
Next Update: Before 07/04 15:00 UTC

-Application Insights Service Delivery Team


Update: Friday, 7/3/2015 07:15 UTC

Our DevOps team continues to investigate issues within Application Insights. Root cause is not fully understood at this time. Some customers continue to experience data latency for many data types. We are working to establish the start time for the issue, initial findings indicate that the problem began at 07/02 ~22:30 UTC. We currently have no estimate for resolution.

Work Around: none
Next Update: Before 07/03 15:00 UTC

-Application Insights Service Delivery Team


Initial Update: Friday, 7/3/2015 06:44 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers may experience Data Latency. The following data types are affected: Customer Event, Dependency, Exception, Metric, Page Load, Page View, Performance Counter, Request.

Work Around: none
Next Update: Before 07/03 9:00 UTC

We are working hard to resolve this issue and apologize for any inconvenience.

-Application Insights Service Delivery Team
 
 

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