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Performance issues with Visual Studio Team Services on South Central US region- 1/20 - Resolved

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Final Update: Wednesday, 20 January 2016 22:35 UTC

We've confirmed that all systems are back to normal with no customer impact as of 21/01/2016 20:05 UTC. Our logs show the incident started on 20/01/2016 19:26 UTC. Customers in the South Central US region should not experience any performance issues now and they should be able to access their Visual Studio Team Services accounts seamlessly.

We understand that customers rely on VS Team Services as a critical service and apologize for any impact this incident caused.

Sincerely,
VS Team Services Service Delivery Team


Initial Update: Wednesday, 20 January 2016 19:59 UTC

We are actively investigating issues where a subset of users in the South Central US region would experience lower than usual performance while accessing their Visual Studio Team Services accounts. Some customers may experience sign-in issues while accessing their account. 

Next Update: Before 20/1/2016 23:00 UTC 

We are working to resolve this issue and apologize for any inconvenience.

Sincerely,
VS Team Services Service Delivery Team

 

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