Final Update: Wednesday, 3 February 2016 11:49 UTC
Our DevOps team has rolled out a full mitigation to all our production instances. Customers should no longer see any performance issues or errors while trying to access the service.
We sincerely apologize for the inconvenience this has caused our customers.
VS Team Services Service Delivery Team
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Update: Wednesday, 3 February 2016 10:25 UTC
Our DevOps team has rolled out a mitigation that has helped resolve some of the performance issues. However, users will still continue to see errors while accessing their projects at this time. We are continuing to work on this incident with the highest priority. We will post the next update within the next 2 hours.
We sincerely apologize for the inconvenience this may have caused.
VS Team Services Service Delivery Team
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Update: Wednesday, 3 February 2016 7:41 UTC
Our DevOps teams has identified the root cause of the performance issues that our customers are experiencing currently. We are identifying mitigation options to roll out across our production instances on priority. We will post an update in the next 2 hours or as soon as events warrant.
We sincerely apologize for the inconvenience this may have caused.
VS Team Services Service Delivery Team
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Update: Wednesday, 3 February 2016 6:03 UTC
Our DevOps teams continue to investigate the performance issues that our customers are experiencing and we are working towards narrowing down the root cause of this issue as soon as possible. We will post another update in 2 hours or as and when we have more information to share.
We sincerely apologize for the inconvenience this may have caused.
VS Team Services Service Delivery Team
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Update: Wednesday, 3 February 2016 4:46 UTC
We appreciate your patience while we continue our investigation. DevOps teams continue to investigate the performance issues and are working towards resolving this issue as soon as possible. Dependent services like Build and Cloud Load test are also impacted with this incident. We will post another update in 2 hours or as situations warrant. We sincerely apologize for the inconvenience this may have caused.
VS Team Services Service Delivery Team
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Initial Update: Wednesday, 3 February 2016 03:39 UTC
We are actively investigating issues with Visual Studio Team Services. Some customers may experience issues accessing their accounts.
We are working to resolve this issue and apologize for any inconvenience.
Sincerely,
VS Team Services Service Delivery Team