Final Update: Sunday, 21 May 2017 03:44 UTC
We’ve confirmed that all systems are back to normal with no customer impact as of 05/21, 02:55 UTC. Our logs show the incident started on 05/21, 02:30 UTC and that during the 25 minutes that it took to resolve the issue approximately 6% of customers experienced errors loading Application Insights data in Azure and App Analytics portals.
We’ve confirmed that all systems are back to normal with no customer impact as of 05/21, 02:55 UTC. Our logs show the incident started on 05/21, 02:30 UTC and that during the 25 minutes that it took to resolve the issue approximately 6% of customers experienced errors loading Application Insights data in Azure and App Analytics portals.
- Root Cause: The issue is due to issues in one of our back-end services, which is responsible for data retrieval.
- Incident Timeline: 25 minutes – 05/21, 02:30 UTC UTC through 05/21, 02:55 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.
-Praveen